Tiffany
22 Juni 2024
The person that checked us in was super nice. The 1st night was fine. The second night we found a bed bug on the pull out couch upon futher inspection we found the mattress to be very stained, dirty and worn. Call the front desk and thought we had it worked out. When we arrived back to the hotel they had exchanged the mattress but it was still stain and dirty looking. They hadnt even cleaned the room, taken out the trash or changed all sheets and pillows as requested. The nighttime front desk guy got us a different room. The second room was clean but we found the mattress on the pull out couch to still be dirty with no kind of cover on it and felt unsafe to use it. The pool was super cloudy, cold and had way too much clorine in it. We could tell they were working on it during our stay. The Breakfast was decent but ran out of food quickly.
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